If a particular page on a site doesn't load for some reason or in case a link is not functioning, the visitor shall see an error page with some generic message. The page will have nothing in common with the rest of the website, that may make the visitor leave your site. A potential solution in such a case is a feature made available from some web hosting service providers - the ability to set up your own custom-made error pages that shall have the exact same style and design as your site and that could contain any text or images you want based on the specific error. There are 4 standard errors that can occur and they involve these particular so-called HTTP status codes - 400, when your Internet browser sends a bad request to the server and it cannot be processed; 401, in case you are supposed to log in to see some page, but you haven't done this yet; 403, if you don't have a permission to view a specific page; and 404, if a link which you've clicked leads to a file that doesn't exist. In all of these situations, site visitors shall be able to see your customized content instead of a generic error page.

Custom Error Pages in Shared Web Hosting

You'll be able to set up customized error pages for any of your domains or subdomains. The function is supported by all shared web hosting plans which we offer, so when you log in to the Hepsia Control Panel and check out the Hosted Domains section, you can click on the Edit button for a domain/subdomain and in the pop-up which will show up, you can pick the kind of error page that should show up - a default one from our system, a typical Apache server page or a customized one. For the aforementioned option, you have to assign the URL to the page, so when you use personalized pages, you should upload the files in your hosting account first. An alternative way is to use an .htaccess file located in the domain or subdomain folder with a line for each error type. The precise syntax can be located in our Knowledge Base, so that you can use this feature even if you do not have any previous experience.

Custom Error Pages in Semi-dedicated Servers

Adding your own pages for any of the 4 error types to any website hosted through a semi-dedicated server account with us will be really basic and will not take more than several mouse clicks. As soon as you upload the files inside your account, you could go to the Hosted Domains section of your Hepsia Control Panel and edit the domains and subdomains listed there through an intuitive interface with drop-down navigation. You could choose what page should appear for each and every error type. The alternatives are a standard Apache web server page or a page from our system, and custom made pages. If you select the abovementioned option, you need to enter the link to every page inside your account, then save the change. The link or the type of page which will appear in case a user encounters an error can be changed at any time. In case you are more experienced, you can use an .htaccess file in order to set tailor-made error pages too, as opposed to using our integrated generator tool, and should you pick this option, the file must be positioned inside the root directory of a specific domain or subdomain.