Even though the web hosting service supplied by the different companies is de facto the same, every provider has a personalized platform with its own modifications and ways to execute particular operations. In cases like this, an info-crammed knowledge base would be exceptionally helpful both for people with little to no practical experience and for technically trained users who will ultimately learn how given procedures are accomplished, but will waste some time in the process. The objective of such a knowledge base is to help make the hosting service fast and easy to use, saving users loads of time and energy. The result is more satisfied clients, as they can quickly find the information they are searching for, and less work for the customer support staff representatives, because typically the vast majority of the queries and problems that clients have got are already described in the knowledge base. Given that the articles themselves are professionally written and encompass more topics, you’ll be able to learn more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting packages come with an in-depth knowledge base where you can find info on all the challenges that you may possibly confront and their resolutions. You can read how to set up and administer an electronic mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your mail client are accurate, but you aren’t able to send emails, for example. We’ve tried our very best to be as comprehensive as possible and to encompass all the available options so as to save you time and energy and to provide you with different solutions for each and every issue. The knowledge base features educative articles too – both general ones about the web hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia Control Panel. You can find relevant articles about particular features and functions in each section of the Control Panel, while if you prefer to see the complete article list, you should visit the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled an extensive online knowledge base for all our present and potential customers, so if you order a semi-dedicated server account through us, you will be able to find any info that you’re searching for at any time. We’ve got multiple educative articles, which will help you understand better what’s happening in your account – "What’s PHP?" and "What are file access permissions?" are only 2 examples. Our detailed tutorials will help you accomplish anything you need – unpack an archive, import a MySQL database, forward a domain name, etc. In addition, we also have troubleshooting guidelines, which will allow you to find out what induces a specific problem and the likely solutions for it. In case you aren’t able to send e-mails or your domain name returns an HTTP 500 error message, for instance, you can browse our knowledge base and recover the issue instantaneously. You can access the articles through any section of the Control Panel, as well as through the all-encompassing Help section.