Phone Support in Shared Web Hosting
Our shared web hosting plans include telephone support fourteen hours a day even on official holidays, so that if you don't have an account yet, you are able to call us and find out more about our services or whether we'll meet the system requirements for your websites. For your benefit, we have local telephone lines in the U.S.A., the United Kingdom and Australia, so you're able to call the number that is nearer to you. In case you are an existing customer, we can help you timely with any general and billing issues and with multiple technical issues to save you time and efforts - we are aware of the fact that in some cases it is much easier talk to a live person to get things done immediately. Certainly, some issues simply cannot be managed over the phone, so if this is the case you're able to take advantage of our ticketing system.
Phone Support in Semi-dedicated Servers
Every time you need more information about the semi-dedicated hosting plans that we supply, you will be able to call some of the three support phone lines we have around the world - in the United States of America, the UK and Australia. Thus, you are able to check in advance whether our solutions will be appropriate for your web sites. If you're already our customer and you've got a semi-dedicated account, you'll be able to get in touch with us on the phone for 14 hours a day about any kind of billing or basic matters. For entirely technical issues you need to take advantage of our ticketing system to get in touch with our technical support as someproblems just need more time to be taken care of, still we can help you over the phone with a number of minor tech issues as well, saving you time and efforts.