You will find lots of shared web hosting providers on the market today, but most of them are resellers who have minimal resources, especially when it comes to support. A good way to distinguish them is the option to contact the company by phone. The type of support that you can receive through this particular method of communication varies depending on the provider - a few of them provide experienced telephone support, various others offer basic and customer support only as some matters are more time-consuming and it would be a lot less difficult to be resolved through a support ticket, especially when the situation has to be escalated. However, it is good to know that you can reach your hosting supplier since there're countless small problems that can be resolved easily and timely with a call, not mentioning that you will be able to get more info about the services before you become a customer.

Phone Support in Shared Web Hosting

Our shared web hosting plans include telephone support fourteen hours a day even on official holidays, so that if you don't have an account yet, you are able to call us and find out more about our services or whether we'll meet the system requirements for your websites. For your benefit, we have local telephone lines in the U.S.A., the United Kingdom and Australia, so you're able to call the number that is nearer to you. In case you are an existing customer, we can help you timely with any general and billing issues and with multiple technical issues to save you time and efforts - we are aware of the fact that in some cases it is much easier talk to a live person to get things done immediately. Certainly, some issues simply cannot be managed over the phone, so if this is the case you're able to take advantage of our ticketing system.

Phone Support in Semi-dedicated Servers

Every time you need more information about the semi-dedicated hosting plans that we supply, you will be able to call some of the three support phone lines we have around the world - in the United States of America, the UK and Australia. Thus, you are able to check in advance whether our solutions will be appropriate for your web sites. If you're already our customer and you've got a semi-dedicated account, you'll be able to get in touch with us on the phone for 14 hours a day about any kind of billing or basic matters. For entirely technical issues you need to take advantage of our ticketing system to get in touch with our technical support as someproblems just need more time to be taken care of, still we can help you over the phone with a number of minor tech issues as well, saving you time and efforts.