Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering superior quality support in good time is our high priority, so we support each shared web hosting plans plan with a 1–hour ticket solution guarantee. At the time you supply a ticket or post an email, our user customer assistance crew will try their best to give the most acceptable answer to your situation and to supply you with advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us every time required. Our team of consultants is going to be on–line for you 24x7x365 to answer to all of your queries and to take care of any problem you will have. You can easily submit a help support ticket from the Cheap Web Hosting Site Control Panel or drop an email message any time. Moreover, on working days, you’ll be able to ring us or take advantage of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want guide while performing tasks within the Control Panel, you’ll be able to always select the Help control key and locate your problem in the set of posts that will come up. We have as well turned many of the articles into instructional videos. The catalogue of instructional videos will show up if you select the Videos key located in each section.