1 hour ticket response
Our team of technicians is specialized in giving fast answers to each of your queries. We’ll review your customer support ticket as soon as it is submitted and will get back to you with a solution to the problem within maximum one hour after the helpdesk ticket submission. In reality, our average ticket response time is twenty minutes.
A Top–Quality Technical Support Service
Our client care staff representatives possess huge experience in the shared web hosting plans sector and are knowledgeable enough to offer a prompt solution to your problem. If, however, the issue at hand is not within the competence of a technician, the technical support ticket will be sent to a developer or admin for additional assistance.
An Intuitive Help Center Section
Included in the Site Control Panel is an easy–to–browse Help section, which offers various information sources. You can browse through a routinely updated knowledge base offering web hosting account administration articles and site administration articles, check out our step–by–step video tutorials or take a gaze at the F.A.Q. database.