Q: Why do I have to move my site? What does web site migration entail?
A: When your present web hosting provider can no longer measure up to the needs of your web site, or when you face regular downtime, or if you are made to wait for hours for the customer service team to get back to you, it might be a smart idea to switch your hosting provider, i.e. to move all the files for your websites as well as your databases from your present provider to your new provider. At Cheap Web Hosting, we are aware that this can be difficult & time–consuming. This is the reason why we’ll do all that for you at no cost!Our highly professional technical staff representatives will migrate your web site content from your current hosting provider to us. Our technicians have got plenty of experience migrating websites and can handle everything – from a standard WordPress–based blog or Joomla™ CMS–driven web site, to an extremely complex, custom–made application.
Q: How much time will it take for my site to be migrated to your platform?
A: There are lots of aspects to take into consideration – the overall number of files, the physical size of the database, the complexity of the website itself and the current workload of our website migration professionals, etc. Nonetheless, we do our best to perform all website migrations in a 48–hour time period. Smaller–sized sites are migrated faster – usually within 24 hours.
Q: What info will I have to give to your Website Migration Department?
A: We will require the login information for your old web hosting provider’s Control Panel and the site’s name (domain name).
Q: The login details for my hosting account are delicate. How can I rely on you?
Q: What about downtime? Will my website be offline?
A: While we migrate your web site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. When the migration is over, we will make certain that everything is working properly and that the integrity of your content is not compromised prior to telling you that the transfer is finished. Then we will tell you how to transfer the domain over to your web hosting account with us and how to change the DNS settings.
Q: Will my old web hosting provider need to do anything?
A: Nah. Apart from your login details for the Control Panel, we do not require anything. We’ll never get in touch with your hosting provider. They won’t know anything about the transfer either.
Q: Which hosting providers can you migrate website content from?
A: We support all Linux–driven hosting platforms. Generally, if we can acquire access to your Control Panel, we will be able to transfer your site.The only platforms that we don’t support are closed–source website management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.