Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Answer Guarantee

  • Our tech help and support Department is working 24/7 to take care of each of your support questions. Every ticket you send to us will be resolved within less than one hour. If your case requires aid from one of our administrators, we’ll address the ticket to the technician on duty and will inform you that the problem is being taken care of.

  • Top quality support service

  • Expert Tech Support Service

  • Our customer assist Department will be working for you 24x7 to to respond to all assistance demand tickets that you send. We offer technical help and support for all the programs that are installed in advance on your machine. These include our custom designed Site Control Panel, the selected Operating System and the server administration panel (depending on the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Site Control Panel that is offered completely free along with your virtual server, you can find an instructive Help zone, which includes everything you should be aware of when supervising your internet sites and programs. We have introduced a range of how to content articles and video courses that illustrate the fundamental site managing responsibilities in an understandable form.